Jim has refinanced my mortgage 3 times over the last 10 years. 2 of the 3 times were very difficult circumstances and Jim was able to find a program that really helped me moving forward. The transactions were quick and painless. Jim helped me stay calm and take one step at a time through the process. Jim would follow up and touch base to make sure I was doing well and to see if I had any questions. I know I can trust Jim to take care of me and put me in a safe and secure financial position. I always recommend Jim to my family and friends!